Flowserve Corporation Sales Engineer in Mulgrave, Australia

Company Overview:

Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.

Position Description:

The Sales Engineer is responsible to meet or exceed the sales bookings assigned to him / her by planning and managing his/her sales activities in consultation with the Sales Manager or as defined by Senior Management for the Sales Engineer’s allocated territory. The incumbent is the primary contact for all customer related technical assistance, product support and promotion of company products, services and general good will.

  • Promotes sales of new pumps, seals, seals systems, service and repair work as well as spares parts to existing and new customers by responding promptly to enquiries, analysing customers' needs and identifying potential markets

  • Plan and execute calling program to ensure the appropriate level of service/call rate with customers is maintained in order to achieve set sales targets.

  • Develop new customers.

  • In conjunction with the CSOA, prepares quotations and tenders, selecting suitable pump product and ancillary equipment, and pricing them in line with Company policy.

  • Supports standard product sales through distributors, reporting on the performance of distributors, and identifying potential new distributors.

  • Works closely with Consultants, industry groups, and others to ensure Flowserve products are specified on Projects.

  • Negotiates orders and contracts in line with Company policies and administers contract as directed by the Regional Manager.

  • Achieve goals and sales targets.

  • Prepares and transmits documentation relating to customers' orders and contracts correctly and promptly.

  • Pursues the collection of receivables from customers within the due time period.

  • Provides technical advice to customers, both before and after sale.

  • Ensure profitability targets are achieved through the management of pricing and discount levels.

  • Implementation of strategies for individual customers and developing appropriate strategies for target customers to assist in growing the business.

  • Ascertain competitor activity and other relevant information to analyse and prepare strategic marketing plans.

  • Submit written sales reports and customer updates regularly as directed by the Sales Manager

  • Ensure OH&S requirements are maintained.

  • Provides technical advice to customers, both before and after sale.

  • Reports on customers' requirements and movements in the marketplace.

  • Co-operates with other members of the Sales Team and with all others in the Company, in achieving planned order intake.

  • Protects the Company from liability for damages in all negotiations with the customer and with vendors.

  • Maximises the returns to the Company by ensuring that all extra charges allowable within the terms of a contract are claimed.

  • Represents the best interests of the Company at all times, maintaining a high standard in verbal and written communications and personal presentation, and taking care of Company property.

Position Requirements:

  • Trade or Engineering Qualifications preferred.

  • Minimum 5 years experience with rotating equipment.

  • 5 years experience in selling to end users and OEM’s preferably in process industries.

  • Possess excellent communication skills.

  • Computer literate.

  • Conduct oneself in a professional and orderly manner.

  • Strong customer focus.

  • Team oriented and focused.

  • Ability to develop and maintain effective working relationships within his/her immediate team and within the organisation as a whole.

  • Ability to work independently and autonomously.

  • High level of technical expertise.

  • Good diagnostic and problem solving skills.

Preferences:

  • Track record of meeting or exceed sales targets and budget bookings for allocated customers.

  • Business development - identifying and obtaining new customers

  • Excellent reputation in delivering and maintaining high level of customer satisfaction.

  • Assist in providing on time delivery by quoting achievable delivery periods.

  • Flair and confidence in delivering training and/or product presentations to customers.

  • Commitment to working as part of a dedicated team to deliver superior service for customers, e.g. quoting achievable delivery periods, providing timely and accurate advice and solutions to resolve onsite technical issues for customers.

Job Posting/Business Card Title:

Sales Engineer

Percentage of Approximate Travel Required:

75%

Primary Posting Location:

Mulgrave, AU

Job Posting Category:

Sales

Employment Type:

Full time

Relocation Eligible:

No

Auto req ID:

42900BR

Country:

Australia

42900BR