Flowserve Corporation Sales Support Representative in Jakarta Timur, Indonesia
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.
This position is responsible for Seal sales support activities related to aftermarket sales and services. In addition, this position is responsible for the process of increasing the company’s business and profitability by supporting sales engineers, customers, company representatives and distributors with technical and commercial data relating to Flowserve products and services.
Establish and maintain close working relationships with Sales, Operations, and other functional stakeholders to promote the best interests of the company.
Timely preparation of proposals and processing order from customer within limitations dictated by the customer or manager using designated workload management tools and processes.
Review all customer inquiry related documents while addressing all relevant technical and commercial requirements, with support from application engineering team.
Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate is optimized.
Lead all coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders
Follow up and monitor customer orders, coordinate with all suppliers and in house manufacturing for on time delivery and with logistics department for the shipments, incoming and outgoing.
Utilize designated tools and processes.
Any other duties as directed by the department manager
Diploma, degree or equivalent, relevant industry experience preferred.
Experience in a working style which is team oriented and values communication, participation and involvement of others.
Excellent organizational skills.
Excellent communication skills both written and verbal.
Attention to detail and process oriented mindset with mechanical aptitude.
Develop a clear understanding of life cycle cost principles and the ability to create value added proposals that differentiate Flowserve product offerings against traditional first cost approach.
Have a high standard of written and spoken English as well as strong PC skills and experience with Microsoft Office tools.
Previous experience in a similar role
Excellent English language skills (verbal and written)
Job Posting/Business Card Title:
Sales Support Representative
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Primary Posting Location:
Jakarta Timur, ID
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